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1.
Effective call center training: soft skills v.j. Associates by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi :Excel Books ,2005
Availability: Items available for loan: SEACOM ENGINEERING COLLEGE (1)Call number: 658.312404 E27.

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2.
The Pearson Concise General Knowledge Manual Edgar Thorpe by
Edition: 10th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi Pearson c2012
Availability: Items available for loan: SEACOM ENGINEERING COLLEGE (1)Call number: 001 T518. Items available for reference: SEACOM ENGINEERING COLLEGE: Not for loan (1)Call number: 001 T518.

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