Peter, Abott  <br/><br/>
Front Office: Procedures, Social Skills, Yield And Management 
Abott Peter and S. Lewry 
 - New Delhi    Elsevier   2006 
<br/><br/><label>ISBN: </label>9780750600248  Rs. 225.00 
<br/><br/><label>Dewey Class. No.: </label>005.74  / A181