TY  - BOOK
AU  - Bovée, Courtland L
AU  - Thill, John V.;
AU  - Schatzman, Barbara E.
TI  - Business communication today 
SN  - 9789353062682
U1  - 658.45 
PY  - 2003///
CY  - Delhi 
PB  - Pearson education
ER  -